Medbridge, a digital care solutions company based in Bellevue, Washington, introduced Medbridge Outcomes, a new offering designed to help rehabilitation and physical therapy organizations collect, measure, and submit patient-reported outcomes (PROs) in alignment with payment and regulatory guidelines. The platform integrates with U.S. Centers for Medicare & Medicaid Services (CMS) PROs reporting requirements.
Purpose and Clinical Integration
According to Donovan Campbell, CEO of Medbridge, the new tool addresses a key challenge in modern healthcare delivery: “Rehabilitation and physical therapy leaders need systems that can keep up with the pace of care, payment, and patient preferences without adding more burden to their teams.” Medbridge Outcomes was designed to work seamlessly within existing clinical and patient workflows, embedding outcomes collection into normal day-to-day care operations rather than creating a separate administrative burden.
Key Features
Medbridge Outcomes includes three main components. The outcomes collection feature allows clients to gather PROs across all clinics and patients within normal care workflows, with the ability to customize assignments to organizational needs. Built-in patient reminders improve engagement and completion rates, while outcomes appear directly in patient records to support real-time care plan adjustments at individual and enterprise levels.
The measurement tools enable leaders to identify performance across their organizations through patient group comparisons and risk-adjusted benchmarking data. The integration and reporting functionality seamlessly connects with electronic health records (EHR) systems to streamline PRO data inclusion in patient management systems for reimbursement and reporting responsibilities.
Future Capabilities and Context
In late 2026, the platform will enable organizations to submit for Medicare Intensity Positive Serum (MIPS) reimbursement adjustments and support Qualified Clinical Data Registry (QCDR) integration. This capability will allow organizations to report custom, specialty-specific quality measures beyond standard MIPS measures.
Medbridge Outcomes addresses growing pressures on healthcare providers. Health insurance companies increasingly request proof of care effectiveness to determine reimbursement rates, while CMS continuously raises quality reporting standards affecting PROs reporting and MIPS participation. Referral sources also increasingly rely on demonstrated care efficacy to maintain or increase referral flows. Medbridge Outcomes is built within the Medbridge One Care platform, a hybrid care software supporting conditions including musculoskeletal and joint pain, women’s health, and surgical rehabilitation.
This article is an AI-assisted summary. All facts and figures are drawn from the original report: https://www.rutlandherald.com/news/business/medbridge-debuts-first-rehabilitation-and-physical-therapy-care-intelligence-loop/article_c1a32737-7cb0-5616-ac27-4488d49071da.html